King Palace

Reviews

• Kartika H.

  star star star star_border star_border 11 June 2026

  parking space: a lot...
  ambience: ok...
  service: not bad...
  price: average...
  
  taste: i never miss these two dishes, mostly preserved vegetables with beef. taste a bit sour but is just right when you eat it with steamed rice. the pork chop is one of my niece's favorites. tried the lunch during the day, the portion is quite a lot. worth to try...

• Ashlee T.

  star star_border star_border star_border star_border 5 June 2026

  Worst place to eat ever ! I will never return, soup tasted like water that has been sat out for days and has this really weird smell to it. We got the seafood soup, one they had no seafood in it it was a bunch or carrots and green onions. Then we Order the fried rice. We had better then this crap they brought out to us. We also ordered the salt and pepper pork chops, ugh it was like eating only batter. We also got the house chow main. Tasted like shit and it was such a small portion for family size.
  
  We didn't stay long food wasn't worth eating anymore. It sucked.
  
  Went up to pay the bill charged me 66 dollars for 4 items . Wtf!
  
  I didn't leave tip it wasn't worth it for me , as soon as I walked out the door the lady ran after me DEMANDING a tip. WTF ARE U KIDDEN ME ?!  NO . I walked off.
  
  NEVER COMING BACK TO EAT HERE.
  You should never demand tip from ur customers!!!
  Tips are earned ! I'm a server myself !!
  
  My kids were upset the food was nasty !

• Harvey K.

  star star_border star_border star_border star_border 1 June 2026

  King of crap restaurants!
  
  You read it right. King Palace is truly awful! I last ate here in November 2015. If memory serves, I thought the food was mediocre then. Fast forward to last week, I was chatting with a friend and he raved about his recent experience here. Thinking they might have changed owners, I decided to take my family and a friend here for dinner on 02/09/2019. What transpired was one of the worst dining experiences I've ever had. Not only the service was bad, but the food was just atrocious.
  
  We walked in at around 1830 hours. The place was about half full. Three of the staff were busy at the cash register. One of them got off the phone a couple minutes later, looked at us, and just kept walking. It took another few minutes before we were acknowledged and seated. About 10 minutes later, we ordered six dishes and rice for three people (our friend doesn't eat carbs).
  
  At 1858 hours, our first dish (Salt and Pepper Fish Fillet) arrived. The fish nuggets didn't taste right, as they had a hint of muddy flavor that was confirmed by my brother. The batter was very similar to that of frozen fishsticks. The application of MSG was extremely liberal, which made me very thirsty after eating it.
  
  The next two dishes (Sizzling Platter Black Pepper Beef and Chicken with String Beans) arrived at 1908 and 1911 hours respectively. The wait between dishes was pretty lengthy and during which I observed other diners who came in after us received their food first. At this point, I started to think our meal was not going to get any better. The sizzling platter dish was pretty greasy. The beef was sliced extremely thin. They put a lot of green and white onions to make the dish look fuller. The chicken with string beans dish was greasy as well. We had to drink a lot of tea just to wash everything down.  
  
  Just when I thought our meal couldn't get any worse, we were notified at 1929 hours (a full 18 minutes after the arrival of third dish) that they were all out of the crispy chicken that we had ordered. How could you not know you were out? Why couldn't you have told us about it sooner?
  
  At 1931 hours, our fourth and fifth dishes (Garlic Spare Ribs and Sea Bass and Tofu Clay Pot) arrived. Both were pretty nasty. The spare ribs were battered, deep fried, and had fried chopped garlic sprinkled on top. They were very bland since they were not marinated prior. Some pieces had a lot of cartilage and gristle, making it difficult to eat.
  
  Just when we thought it couldn't get any worse, the sea bass clay pot managed to exceed our expectations. Real sea bass has a distinctly buttery, flaky flesh that's unmistakable in flavor. What we got tasted like something out of a chum bucket that had been sitting in the sun. The fish scraps consisted of mostly fins and bones. What little meat that was salvaged off of them tasted like old bait. Not sure what kind of fish they used but it sure ain't sea bass! The rest of this tragedy was covered in fried tofu cubes and aromatics that occupied 90% of the tiny clay pot.
  
  Our replacement dish (Ginger and Scallion Steamed Chicken) arrived at 1933 hours. Out of the six dishes, this was probably the best (the bar was set real low). But then again, how can you mess up such a simple dish?
  
  Service was disorganized and disjointed. No one came to check on us during the meal. We had to flag our server down multiple times to have tea and rice refilled. Also, we ordered rice for only three people (as mentioned, our friend doesn't eat carbs) but was charged for four. They corrected it after I pointed it out. Frankly, I was extremely dismayed by this experience. The essence of a good Chinese meal is to have everyone enjoy a delicious and bountiful spread all at once, not having to wait a long time between dishes. Somehow, this restaurant failed royally on this basic concept. Congratulations, King Palace. You are now crowned as the worst Chinese restaurant in San Ramon, if not the whole county! Never again.
  
  BONUS MATERIAL:
  
  - Avoid at all costs!
  - Major credit cards accepted. Keep an eye on overcharging.
  - Large parking lot on site.

• Kev H.

  star star star star star 27 May 2026

  This is my favorite Chinese restaurant in San Ramon.  Look for their 3-item deal; it's a steal.  My family and I love their triple mushrooms with fish, jellyfish chicken, and crispy beef.  But what they cook and serve best is their chow mien, and you can get them with any meat, they're never cooked wrong.  Their noodles are bouncy, thick and comes juicy.  Yes, juicy.  Their chow mien has a slight sauce at the bottom of it and when you mix it all up with the noodles, omg, it becomes a yummy saucy Chinese fried noodles.

• Diane D.

  star star_border star_border star_border star_border 19 May 2026

  DO NOT EAT HERE!!! I went on Friday, June 7th, 2019
  They charged my card twice! I went inside to talk with them very rude!!! Didn't even apologize for the double charge said it was my banks fault! So I have to use my time during my lunch hour and take care of this problem.